Feeds

Changing BT makes 'good start'

So far so good

Internet Security Threat Report 2014

BT has made "a good start" meeting new regulatory obligations to provide the UK telecoms industry with equal access to its network.

So says the Equality of Access Board (EAB), an independent body set up last year to monitor and scrutinise BT's organisation and to ensure that the incumbent telco meets 230 legally binding undertakings that form part of the new deal struck with the regulator Ofcom.

Last September, BT agreed to "substantive structural, product and governance changes, affecting both its current and future networks". Central to that was the creation of a new access services division within BT called Openreach to ensure that all telcos get equal access to BT's network.

In its first annual report the EAB says that BT "has made as good a start as might have been hoped for, meeting all of the initial Undertakings milestones and delivery deadlines".

"For example, the creation of Openreach as an organisation of 30,000 is one which BT has shown great determination in achieving. While not everything has gone flawlessly, we see commitment to addressing the areas which need more work."

It went on: "The complexity associated with delivering the equivalence targets during the next 12 months make the challenges for BT more significant. The combination of the scale of the system and process changes required and the challenging timescales committed to in the Undertakings means the highest hurdles are still to come."

In particular, the EAB has flagged up two areas of concern. Once concerns local loop unbundling (LLU) and the other Wholesale Line Rental (WLR). In both cases the EAB says that the work involved is complex and challenging and has warned that the delivery of fit for purpose products "is at risk".

That said, the EAB remains convinced that there is the desire within BT to deliver these systems on time.

Commenting on the report Openreach chief exec Steve Robertson: "We've achieved a lot in the last few months, and have hit every deadline to date.

"But that won't mean much if we don't continue to work hard towards our stated aims over the next few months. And we will do just that.

"Everyone within Openreach is passionate about delivering an excellent level of service to all our communication provider customers. This Report makes it clear that we still have some way to go before we get there, but get there we will."

Last week a survey of industry players published by Ofcom warned that BT's "honeymoon period" in the aftermath of its reorganisation was coming to an end after some telcos said they were still sceptical about changes designed to make the UK's telecoms sector more competitive and transparent.

Some telcos said they were generally supportive of Openreach recognising that setting up such a major new organisation is bound to throw up some teething problems.

Then there are "sceptics", who said they need to see changes before giving their full support to the new structure.

The report said: "While most of Openreach's customers appreciate that the pace of change has been such that there were bound to be teething problems, many stressed that the honeymoon period is now ending and that they required significant improvements within the next six to 12 months." ®

Internet Security Threat Report 2014

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.