Legend Internet is blaming a hardware failure for leaving customers without email since the weekend.

Legend, which was acquired by Scottish telco Thus earlier this year, has already warned customers that "because of the nature of the mail server failure, delivery of mail sent prior to this time cannot be guaranteed before Wednesday/Thursday as information and queued mail needs to be transferred onto a new server".

In a statement, Legend Communications told us: "Due to a hardware failure on two of our outbound mail relays, some Legend Internet and Vital customer emails will not have been delivered or received - outstanding email is waiting on one of our servers while we carry out repairs to the affected mail relays. This is causing an extra load on our operational outbound mail relay, resulting in current email experiencing delays."

If all goes to plan, Legend hopes it can start delivering outstanding email later today. The ISP has apologised for any inconvenience this outage may have caused. ®

Related stories

• UK ISP mislays domains beginning with 'C' (23 November 2006)
• Legend Docklands sinks customers (15 September 2006)
• Demon chases overdue accounts (4 April 2006)
• Demon 'forgets' to bill customer for four years (31 March 2006)
• Thus integration going to plan (30 March 2006)
• Thus acquisition of Your Comms gets green light (24 February 2006)
• Thus to axe 280 jobs (2 February 2006)
• Thus agrees to buy Your Comms and Legend (1 February 2006)