Feeds

Evolution Broadband pulls service

'No longer accepting new customers'

Build a business case: developing custom apps

London-based broadband ISP - Evolution Broadband Ltd - has decided to "stop providing ADSL service entirely" from next month.

In an email to customers yesterday the firm urged customers to "migrate immediately" and warned that it could not "guarantee that service will be continued past 6th June 2006". The firm has already started issuing MAC codes necessary for cutomers to switch broadband providers.

It appears the ISP has been "battling speed issues" over the last few weeks.

"Regrettably we have been experiencing a number of issues," it said, "many of which have been beyond our control, and despite our best efforts we have not been able to improve the download speeds to a level that we would find acceptable in the long term."

As a result of "further contractual changes from our suppliers it is now evident that it is no longer viable to offer the service at the price point and terms offered" it said.

"We would like to reiterate that this is not a decision we have taken lightly and are as disappointed as you that we have not been able to provide the same level of service as we first did when ADSL Max was launched," said the firm.

"Unfortunately the speed issues and now the pricing issues are factors beyond our control. Thanks for sticking with us and good luck with your new ISP."

At time of writing, Evolution Broadband had not responded for our request for comment.

A notice on the firm's site reads: "EvolutionDSL is no longer accepting new customers." ®

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
EE plonks 4G in UK Prime Minister's backyard
OK, his constituency. Brace yourself for EXTRA #selfies
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.