Feeds

Technology 'misuse' leads to time-wasting at work

So that explains why NTL:Telewest has yet to return our calls

Beginner's guide to SSL certificates

Misuse of office technology adds more than two hours to the average British working day, according to research released today by cableco NTL:Telewest.

Its study found that far from improving productivity, email, voicemail, and the internet can all distract workers, leading to increased time wasting.

The report said: "Highlighted in the research was the over-reliance on voicemail when returning or making phone calls, having to wait for people to call you back before you get the answer you require" (boy, we see what you mean. We telephoned NTL:Telewest PR with some questions, but no one was available. Just voicemail. We left a message but we've still heard nothing).

"Similarly, a delay caused by having to wait for emails to be answered with relevant information was another area that increased time wastage each day," explained the cableco's research (err, look, this is rather embarrassing. Cos we had to leave a voicemail, we also took the belt and braces approach and emailed NTL:Telwest's PR for a follow-up...but still no reply, ho hum).

Overall, the cableco's study reckons that people waste just over two hours at day at work with around 100 minutes "due to communication technologies not being used to good effect".

Oh, like PRs putting their name and contact details at the bottom of press release and then not being available to speak to?

Anyhow, El Reg wanted to know how much time is wasted each day by workers who lack motivation and drive, who are staring redundancy in the face, and who've decided that it's probably better to check out some job sites instead of doing their day job?

Earlier this month NTL confirmed plans to axe around 6,000 UK jobs while outsourcing a "significant number" as part of its merger with Telewest. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.