Feeds

Wanadoo in customer data security flap

Index browsing exposure uncovered

Choosing a cloud hosting partner with confidence

UK ISP Wanadoo has fixed a serious security problem that exposed the account information of many of its subscribers.

The flaw arose because its web servers were incorrectly configured, thereby allowing users to view the contents of an entire folder instead of just an index web page.

Because of this index browsing flaw, it was possible for snoops to uncover the real name, user name, password, email address, and web space sub domain of listed customers from the affected account recovery system web servers. No authentication would have been required to retrieve this data.

Postings on a Wanadoo user forum suggest the issue has existed for more than two years. However, there is no evidence that it has been exploited by hackers.

After the flaw came to light last weekend, Wanadoo acted to investigate the problem and roll out a fix.

In a statement, the ISP said: "Wanadoo can confirm that a small number of links to files containing customer details have been posted on the internet. Wanadoo would like to reassure customers that this was an isolated incident and as soon as we were made aware of the problem, the information was removed from the public domain.

"We are alerting those customers involved, advising them to change their password details. Our customers’ security is paramount and we take this situation extremely seriously. An investigation is currently taking place to uncover how this happened and ensure that this does not happen again." ®

Beginner's guide to SSL certificates

More from The Register

next story
FYI: OS X Yosemite's Spotlight tells Apple EVERYTHING you're looking for
It's on by default – didn't you read the small print?
Russian hackers exploit 'Sandworm' bug 'to spy on NATO, EU PCs'
Fix imminent from Microsoft for Vista, Server 2008, other stuff
Microsoft pulls another dodgy patch
Redmond makes a hash of hashing add-on
'LulzSec leader Aush0k' found to be naughty boy not worthy of jail
15 months home detention leaves egg on feds' faces as they grab for more power
China is ALREADY spying on Apple iCloud users, claims watchdog
Attack harvests users' info at iPhone 6 launch
Carders punch holes through Staples
Investigation launched into East Coast stores
Kill off SSL 3.0 NOW: HTTPS savaged by vicious POODLE
Pull it out ASAP, it is SWISS CHEESE
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.