Feeds

Government may pay for MOT chaos

£230m system crashes

  • alert
  • submit to reddit

Intelligent flash storage arrays

Garages offering MOTs may receive compensation after the computer system crashed last month.

Around 18,300 authorised MOT testing centres were disrupted after the UK's £230m MOT system suffered technical problems.

The centres are linked to a system which was intended to replace handwritten MOT testing certificates, wipe out the sale of fraudulent certificates, and keep dangerous vehicles off the road. During the week long disruptions, garages had to revert to handwriting MOT certificates.

Motorists issued with a paper based certificate were unable to relicense their vehicle online until the garage has been able to access the computerised system. They were forced to take their vehicle paperwork to the Post Office to validate their new MOT certificate.

The Vehicle and Operator Services Agency (VOSA), which runs the scheme, has not revealed the cause of the problem, but told Government Computing News it is "fully operational now".

Responding to a question in Parliament on 12 May, Stephen Ladyman, minister of state for transport, said: "All the 18,300 garages currently in the MOT scheme have been contacted and advised to write to the MOT service management team if they believe they have suffered financial loss as a result of disruptions to the MOT service. Each claim will be considered on its respective merits."

Siemens Business Services built the system under a 10 year private finance initiative deal on behalf of the government. After severe delays the system finally went live in March.

This article was originally published at Kablenet.

Kablenet's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Internet Security Threat Report 2014

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.