Feeds

BT gets tough over broadband usage limits

Someone's gotta pay

Eight steps to building an HP BladeSystem

BT is tightening up rules governing usage limits for its retail broadband service.

From this month, punters who exceed their monthly usage limits are to be emailed about upgrading their packages. Subscribers of BT's Option 4 package - which costs £29.99 a month and includes a 40 gig limit - will also be warned about their usage.

Customers who consistently breach BT's download limits (BT Broadband Option 1 costs £17.99 a month and comes with a 2 gig limit, Option 2 is £22.99 and 6 gig, Option 3 is £26.99 and 20 gig) can expect to be charged £1 for each additional gig used.

An insider told El Reg that the changes were being made to help claw back the additional charges BT is forced to pay out by users who exceed their usage limits.

In March, BT began pulling the plug on around 4,000 of its broadband punters because of "excessive usage". The giant telco said these punters - who make up less than 0.2 per cent of the firm's 2.3m broadband users - were consistently hoovering up more than 100 gig each a month.

These "exceptionally heavy users" were in "consistent breach of BT's fair usage policy and have failed to respond to requests to contact BT to discuss the matter", the telco said. ®

Bridging the IT gap between rising business demands and ageing tools

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.