Feeds

BT gets tough over broadband usage limits

Someone's gotta pay

Internet Security Threat Report 2014

BT is tightening up rules governing usage limits for its retail broadband service.

From this month, punters who exceed their monthly usage limits are to be emailed about upgrading their packages. Subscribers of BT's Option 4 package - which costs £29.99 a month and includes a 40 gig limit - will also be warned about their usage.

Customers who consistently breach BT's download limits (BT Broadband Option 1 costs £17.99 a month and comes with a 2 gig limit, Option 2 is £22.99 and 6 gig, Option 3 is £26.99 and 20 gig) can expect to be charged £1 for each additional gig used.

An insider told El Reg that the changes were being made to help claw back the additional charges BT is forced to pay out by users who exceed their usage limits.

In March, BT began pulling the plug on around 4,000 of its broadband punters because of "excessive usage". The giant telco said these punters - who make up less than 0.2 per cent of the firm's 2.3m broadband users - were consistently hoovering up more than 100 gig each a month.

These "exceptionally heavy users" were in "consistent breach of BT's fair usage policy and have failed to respond to requests to contact BT to discuss the matter", the telco said. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.