Feeds

OFT probes e-shopping

Wants to take a closer look

Security for virtualized datacentres

The Office of Fair Trading (OFT) is conducting a major fact-finding study to discover whether consumers receive enough protection when shopping online. Although more and more people are shopping online, some consumers are still concerned about matters such as payment security, fraud, and delivery problems.

That's why the study wants to assess the level of concern by examining whether consumers are confident when shopping on the internet and whether they receive the right level of regulatory protection when shopping online. The OFT is also keen to establish whether consumers are aware of their rights and whether businesses understand and comply with existing regulations.

In particular, the study will concentrate on four key areas - domestic electrical goods, music sales including downloads, airline ticket sales, and online auctions - because together these make-up a third of all online spending.

"[The internet's] rapid evolution means that we need to ensure that the consumer protection regime gives current and future users the confidence to realise the internet's potential for shopping," OFT head John Fingleton said. "This study is core to the OFT's mission to make markets work well for consumers."

According to the latest figures available online, sales hit £18bn in the UK last year accounting for around 2.5 per cent of all household spending. In 2005, the typical online shopper spent £560 online, and forecasts suggest that this could grow to more than £860 a year by 2010. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.