Feeds

OFT probes e-shopping

Wants to take a closer look

Beginner's guide to SSL certificates

The Office of Fair Trading (OFT) is conducting a major fact-finding study to discover whether consumers receive enough protection when shopping online. Although more and more people are shopping online, some consumers are still concerned about matters such as payment security, fraud, and delivery problems.

That's why the study wants to assess the level of concern by examining whether consumers are confident when shopping on the internet and whether they receive the right level of regulatory protection when shopping online. The OFT is also keen to establish whether consumers are aware of their rights and whether businesses understand and comply with existing regulations.

In particular, the study will concentrate on four key areas - domestic electrical goods, music sales including downloads, airline ticket sales, and online auctions - because together these make-up a third of all online spending.

"[The internet's] rapid evolution means that we need to ensure that the consumer protection regime gives current and future users the confidence to realise the internet's potential for shopping," OFT head John Fingleton said. "This study is core to the OFT's mission to make markets work well for consumers."

According to the latest figures available online, sales hit £18bn in the UK last year accounting for around 2.5 per cent of all household spending. In 2005, the typical online shopper spent £560 online, and forecasts suggest that this could grow to more than £860 a year by 2010. ®

The next step in data security

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.