Feeds

Bulldog to block premium rate calls

Give us £50 and we'll unblock 'em

Providing a secure and efficient Helpdesk

Bulldog is to block calls to all premium rate phone numbers from tomorrow - unless punters stump up £50 in advance to "opt-in" to the service.

In an email sent last night, the Cable & Wireless (C&W) owned service provider - which provides both phone and broadband services via local loop unbundling - told punters that the new measures would be introduced from Wednesday.

Premium rate numbers - those starting 09 - attract higher call charges ranging from 10p to £1.50 a minute and are used to provide information services such as horoscopes, weather forecasts, competition lines, TV votes, and support services.

But premium rate lines are also used by scammers to generate large amounts of cash from unsuspecting victims and have led to an ongoing bid by industry regulator ICSTIS to crackdown on dodgy operators.

In the email to punters, Bulldog said: "Bulldog is changing its policy regarding premium rate service calls - that's numbers starting 09. As of Wednesday 26 April 2006, you will not be able to call premium rate numbers from your Bulldog phone. If you do want to make premium rate calls you will need to make a pre-payment of £50.00 which will be used against your bill."

But the email has caused uproar among some consumers outraged at having to shell out £50 just to be able to make premium rate calls.

A spokeswoman for the telco told us: "Bulldog believes that it is important to raise awareness of the cost of premium rate services to our customers, protecting those that don't wish to use the services, while allowing customers who do want to use the service to make a positive choice - to opt-in.

"Customers who wish to opt-in will be asked to make a pre-payment of £50 which will be put towards their next total monthly bill.

"We recognise that this may affect individual circumstances of some users and so have provided all our customers with a specific number to call if they have any queries about this change," she said. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.