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Stop the bots

Knock 'em off, but do it the right way

Providing a secure and efficient Helpdesk

I found the opening scene to the 1991 movie sequel, Terminator 2, to be one of the most powerful SciFi film openings ever. There's a massive firestorm, chunky metal warriors waging war against humans, and then the camera zooms into a metal robot foot crushing a human skull. It’s very graphic. The world has been taken over by terminator robots, first created by man and now bent on destroying us. It's Skynet. What interested me most about this SciFi classic was how real and plausible this future could be, understanding the dark side of human nature that creates evil and some people's inherent need to cause harm.

It's now 15 years since that movie sequel appeared. In 2006, the most primitive Skynet botnets are already quite powerful, even if they’ve got a long way to go before becoming self aware. Today they're also one of the greatest sources of evil on the internet. They’re strong and growing, although their growth is often proportional to the announcement of new major vulnerabilities and viruses that exploit them. They’re nowhere near as powerful or intelligent as Skynet yet, but give it time. Botnets barely existed just three or four years ago, but they have grown dramatically and are highly flexible in the number of criminal and evil things they can do. In another 15 years, they might be ready.

What is a botnet? Today it's an illegal collection of hundreds, thousands, tens of thousands or even hundreds of thousands of compromised computers all being controlled with a common infrastructure. There's even one case where a real botnet was found with about 1.5m machines under one person's control. Incredible. According to Symantec's latest Internet Threat Report, 26 per cent of all bot-infected computers are also located in the United States - making it the number one source of bots. These are most often home computers with viruses or web servers with buggy software that are compromised and then linked together for evil purposes. They’re usually controlled from a central location as well, providing a single point of failure, but as peer-to-peer botnets are developed, the ability to fight this evil will certainly change.

Spam botnets

I started writing this column on a topic near and dear to everyone’s heart: spam. Three years ago spam was a real nuisance to everyone, but it wasn’t really a security issue - except for email-borne viruses that were starting to use social engineering to convince people to click on them. How things have changed in a few short years.

I first thought about some security issues with email:

  • viruses and Trojans still use spam-like social engineering
  • phishing emails for online banking information are now common and do fool people
  • stock promotion scams do impact the markets
  • PayPal and eBay email scams also do fool people and steal real information
  • other social engineering scams, from promises of nude celebrity pictures to the latest World Cup results, often do contain a virus or lead to a website that will give you a virus.
  • "click here to unsubscribe" scams will indeed give you more spam, viruses and phishing scams
  • spoofed From: addresses use legitimate domain names, making filtering more difficult.

There are many more. As I started thinking more and more about spam, my brain itself became a discolored lump of low-quality meat with a jelly-like substance surrounding it. Despite all the hard work and the promising technologies that have gone into fighting spam over the years, there has been no real progress whatsoever.

I started to realise that one big source of the problem is actually the botnets now being used to send out spam. They're the transport (and sometimes hosting) mechanism. Since any computer on the internet is allowed to send mail (1), a botnet is an ideal vehicle for spammers to avoid getting shut down. (1 - Many ISPs now block port 25, which is an excellent trend). You can even rent botnets by the hour for this very purpose. We have to address the botnet issue if we’re ever going to combat spam, phishing scams, and other email-related security issues. Filtering and SPF just isn't going to cut it.

Botnets are a major source of internet evil

Botnets also do much more harm than just send out spam and phishing scams, however. In aggregate they are often used for denial-of-service attacks and extortion against legitimate companies, Google and Yahoo advertising click fraud, and more - such as hosting phishing sites. When the same botnet sends out phishing emails and hosts the phishing site, you’ve got one-stop shopping. The computer hosting the next Citibank or credit union fraud might be tracked down to your Uncle Bob, who just got a new computer for Christmas but he didn't apply all the security patches fast enough.

Botnets received some good coverage in an excellent article in the Washington Post recently (including accidental disclosure of the botnet owner's tiny home town) because their operators can earn significant money when they install sleazy spyware on all the bots under their control. The bot software (usually, a type of Trojan with keylogger capabilities too) often plays a dual role, stealing the unaware user’s passwords, banking information, and credit card numbers. While we think of the danger botnets pose to the Internet as a whole, we must also remember these computers are being used in people’s homes. Therefore we can assume that the software is stealing the user’s private data as well - in addition to his computer’s bandwidth and resources.

There’s no legitimate purpose for a botnet. And they are now an amplifier for much of the evil on the internet. A few of them have been shut down by law enforcement (including the one that was first thought to have a population of 100,000, but actually controlled 1.5m machines!), but most remain. Some have tens or hundreds of thousands of machines under a single person's control. A few of them are being hunted by well-meaning people, but most are unabated. Most people secure their own borders and leave the wild west quite alone. Most people say, "It’s not my problem." Well, it is.

Legal and ethical issues

If you found some Trojan bot software on your parents' computer, stealing their credit card information and distributing viruses, would you just wipe the computer, reinstall, and leave it at that? Has it become your problem yet? Would you analyse the botnet, log in yourself as a bot and see if you can disable its command and control centre? Is there any point in helping thousands of people along the way?

New hybrid storage solutions

Next page: Disabling botnets

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