Feeds

Barclays denies online confusion

Services suspended

Choosing a cloud hosting partner with confidence

Barclays Bank customers have complained they can no longer set up new payments through the website.

Barclays' call centre is telling customers that an increase in fraud, especially phishing, has forced them to stop customers setting up payments to new people - existing standing orders are not affected. Customers are advised to make payment by cheque. Call centre staff say the service is being "revamped".

But a spokeswoman for Barclays denied this. She told the Register that customers who had not used the online service in the last 14 months would be asked to reconfirm their details but there was no restriction on people setting up new payments.

But she said: "We now hold all new payments for 24 hours while we sift them for fraud."

She confirmed there had a been an industry-wide increase in phishing and trojans but this was not peculiar to Barclays: "We certainly get our share of fraud but no more than anyone else."®

Beginner's guide to SSL certificates

More from The Register

next story
Russian hackers exploit 'Sandworm' bug 'to spy on NATO, EU PCs'
Fix imminent from Microsoft for Vista, Server 2008, other stuff
Microsoft pulls another dodgy patch
Redmond makes a hash of hashing add-on
FYI: OS X Yosemite's Spotlight tells Apple EVERYTHING you're looking for
It's on by default – didn't you read the small print?
'LulzSec leader Aush0k' found to be naughty boy not worthy of jail
15 months home detention leaves egg on feds' faces as they grab for more power
Forget passwords, let's use SELFIES, says Obama's cyber tsar
Michael Daniel wants to kill passwords dead
Kill off SSL 3.0 NOW: HTTPS savaged by vicious POODLE
Pull it out ASAP, it is SWISS CHEESE
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.