Feeds

Barclays denies online confusion

Services suspended

Next gen security for virtualised datacentres

Barclays Bank customers have complained they can no longer set up new payments through the website.

Barclays' call centre is telling customers that an increase in fraud, especially phishing, has forced them to stop customers setting up payments to new people - existing standing orders are not affected. Customers are advised to make payment by cheque. Call centre staff say the service is being "revamped".

But a spokeswoman for Barclays denied this. She told the Register that customers who had not used the online service in the last 14 months would be asked to reconfirm their details but there was no restriction on people setting up new payments.

But she said: "We now hold all new payments for 24 hours while we sift them for fraud."

She confirmed there had a been an industry-wide increase in phishing and trojans but this was not peculiar to Barclays: "We certainly get our share of fraud but no more than anyone else."®

The essential guide to IT transformation

More from The Register

next story
Goog says patch⁵⁰ your Chrome
64-bit browser loads cat vids FIFTEEN PERCENT faster!
Chinese hackers spied on investigators of Flight MH370 - report
Classified data on flight's disappearance pinched
NIST to sysadmins: clean up your SSH mess
Too many keys, too badly managed
Attack flogged through shiny-clicky social media buttons
66,000 users popped by malicious Flash fudging add-on
New twist as rogue antivirus enters death throes
That's not the website you're looking for
ISIS terror fanatics invade Diaspora after Twitter blockade
Nothing we can do to stop them, says decentralized network
prev story

Whitepapers

A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.