Feeds

Health service needs more SMS

Txtin = cst savins

Combat fraud and increase customer satisfaction

NHS Direct has backed research that highlights the benefits of mobile phone services in healthcare.

The report, titled The Role of Mobile Phones in Increasing Accessibility and Efficiency in Healthcare, outlines benefits from mobile phones – notably through the use of text messaging – and suggests such services could be further developed by the NHS.

The report was commissioned by mobile phone operator Vodafone and the research carried out by Tanaka Business School in association with NHS Direct (the health service telephone and internet helpline), the University of Dundee, and the Office of Health Economics Consulting. NHS Direct medical director Dr Mike Sadler chaired the launch event on 24 March.

Key findings of the report include:

  • Introducing SMS appointment reminders could save the NHS in England £240m to 370m per year.
  • Using an SMS support system improves glucose levels in young people with diabetes by 10 per cent. This can reduce diabetes related complications such as blindness by 76 per cent and kidney disease by 50 per cent.
  • Tuberculosis patients could also benefit from SMS support systems. It could lead to a reduction in deaths and provide savings of up to £1.9m per 1,000 patients.
  • Calls to NHS Direct by mobile are increasing four times faster than calls made through landlines, especially by people who were previously low users of NHS services.

Sadler commented: "NHS Direct has revolutionised patient access to the NHS and mobile is playing an important part in this. We know that the use of mobile in healthcare is acceptable to the public and the benefits are available now.

"However, it is under-utilised at present. This report brings together a number of different studies and shows how mobile offers genuine opportunities to address the challenges of healthcare in the 21st century."

This article was originally published at Kablenet.

Kablenet logo

SANS - Survey on application security programs

More from The Register

next story
EU: Let's cost financial traders $400m a day, because EVIL BANKERS. Right?
Wait 'til this one hits your pension fund where it hurts
Systems meltdown plunges US immigration courts into pen-and-paper stone age
Massive outage could last four weeks, sources claim
Lavabit loses contempt of court appeal over protecting Snowden, customers
Judges rule complaints about government power are too little, too late
Don't let no-hire pact suit witnesses call Steve Jobs a bullyboy, plead Apple and Google
'Irrelevant' character evidence should be excluded – lawyers
Record labels sue Pandora over vintage song royalties
Companies want payout on recordings made before 1972
EFF: Feds plan to put 52 MILLION FACES into recognition database
System would identify faces as part of biometrics collection
Edward Snowden on his Putin TV appearance: 'Why all the criticism?'
Denies Q&A cameo was meant to slam US, big-up Russia
Ex-Tony Blair adviser is new top boss at UK spy-hive GCHQ
Robert Hannigan to replace Sir Iain Lobban in the autumn
Judge halts spread of zombie Nortel patents to Texas in Google trial
Epic Rockstar patent war to be waged in California
prev story

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.