Feeds

IBM mulls support charges for Eclipse developers

Where did they all go?

5 things you didn’t know about cloud backup

Eclipse developers are to become the beneficiaries of IBM's first support package for the platform.

IBM, which helped create the open source platform in 2001, is to pilot a support program for developers using the organization's tools plus commercial offerings running on Eclipse, such as IBM's Rational suite.

Details are yet to be finalized, but IBM told The Register that the services offered are likely to differ from IBM's support for Linux and Geronimo in the run-time world.

IBM's decision to offer support for Eclipse reflects the open source environment's growing presence among businesses - 30 per cent of enterprises and 25 per cent or so of small and medium businesses (SMBs) use Eclipse, analyst Evans Data Corp (EDC) estimates.

But it will have an interesting challenge in tackling price objections. This week at EclipseCon in Santa Clara, California, EDC said it had found little appetite for paid support from Eclipse users. Just over 30 per cent expect support to be free while a third said if they would pay anything at all, it must be less than $100.

The sticking point seems to be the need to pay to support for a tooling environment that has the perception of being "free".

John Kellerman, IBM's manager for Eclipse strategy, said IBM would evaluate pricing in the pilot. "I believe we will end up with a subscription-based offering - some notion of per seat. That seems to be where the thinking is coalescing," he said.

Who knows, a paid-support option from IBM could even fuel Eclipse take-up. According to Albion Butters, EDC senior analyst, IBM backing is a factor behind the current use of Eclipse. Its support has provided Eclipse with "credibility" he told EclipseCon delegates. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
BBC: We're going to slip CODING into kids' TV
Pureed-carrot-in-ice cream C++ surprise
China: You, Microsoft. Office-Windows 'compatibility'. You have 20 days to explain
Told to cough up more details as antitrust probe goes deeper
Windows 7 settles as Windows XP use finally starts to slip … a bit
And at the back of the field, Windows 8.1 is sprinting away from Windows 8
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
This is how I set about making a fortune with my own startup
Would you leave your well-paid job to chase your dream?
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?