Feeds

Camelot fined £90k for online lotto snafu

Small bug, not many dead

Protecting users from Firesheep and other Sidejacking attacks with SSL

Camelot - the outfit that runs the UK's National Lottery - has been fined £90,000 for getting some customer charges wrong in 2004.

Its online subscriptions system lets players pay for lotto games online and even set up direct debit agreements for repeat draws.

However, its regulator, the National Lottery Commission, found that Camelot was "in breach of its licence obligations...following problems with the implementation of an online subscriptions system in September and October 2004".

"The problems that arose were limited to specific areas of the system and resulted in incorrect charging and crediting of some players accounts and disruption to draw entries, including failed and duplicate entries," said the watchdog in a statement.

"Though consumers did not receive the level of service they should have, the Commission is confident that all affected players have been identified and compensated accordingly and that funds for good causes were not adversely affected. Camelot co-operated fully during the investigation," it said.

Camelot said that the issue was a teething problem that affected a small number of players. On spotting the glitch the lottery operator moved to ensure that none of the 150 or so punters affected lost out financially.

"This is a historical issue which occurred in 2004 and Camelot has since gone on to develop the most successful interactive lottery in the world," a spokesman for Camelot told us, adding that the firm "accepts the decision of the National Lottery Commission to levy the fine".

The fine has already been paid and comes from Camelot's profits and not cash generated for good causes. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.