Feeds

C&W backs Bulldog in restructuring

No one-way trip to the vet for this mutt

Gartner critical capabilities for enterprise endpoint backup

Bulldog is to remain a part of the Cable & Wireless (C&W) business despite earlier speculation that the telco might pull the plug on the business and focus instead on the provision of wholesale broadband.

Speaking today, C&W UK boss John Pluthero gave his full backing to Bulldog and said he was "really happy" with it's performance. Last year the ISP, which has invested heavily in local loop unbundling (LLU), faced a probe by watchdog Ofcom following hundreds of complaints from punters.

Since last year's low point Bulldog has made "significant operational progress", Pluthero said, more than doubling the number of punters from 48,000 last August to 107,000 today.

At the same time, Bulldog's market share of its unbundled exchanges has risen to 20 per cent, while eight in ten orders are being fulfilled on time. What's more, the average time between when an order is placed and when it is delivered has dropped from 22 to 15 days, while nine in ten faults are now resolved in less than five days, compared to just four in ten last summer.

As far as Pluthero is concerned, Bulldog is the UK's LLU market leader and is something that "can build value for shareholders". With its kit installed in some 400 exchanges at present, and expected to double by September, the telco sees LLU as a "strategic asset" for the business.

Asked whether Bulldog would become a wholesale provider of LLU services, he said there was a "queue around the block" made up of ISPs keen for such a product.

"I could do it [provide wholesale LLU] tomorrow for a dozen customers," he said, "but it's not that attractive".

He rejected any idea that Bulldog's name had been "tarnished" following last year's debacle that saw the ISP savaged in the consumer press and probed by Ofcom. He also stressed that C&W's brand was strong too although admitted that it might need to be "refreshed".

However, the future of Bulldog only served a small portion of the two-and-three-quarter hour presentation Pluthero made to the business community.

In an earlier announcement, the firm announced plans to axe half its UK workforce and ditch thousands of customers as part of its restructuring plans.

As Pluthero explained, C&W has suffered because it is too complex and offering too many products. One stat he produced was that C&W supported 96 products that generate less than £5m in revenue. Instead, the telco wants to concentrate on large corporate and government customers that will generate large revenues.

As part of that push, C&W is reducing the number of customers from about 30,000 to 3,000. It has already issued 900 contract termination letters to punters and expects to have sent out 8,000 by the end of the year. By September, the telco expects to have reduced customer numbers to 18,000. ®

5 things you didn’t know about cloud backup

More from The Register

next story
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Speak your brains on SIGNAL-FREE mobile comms
Readers chat to the pair who flog the tech
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?