Feeds

C&W braces itself for 'year of hell'

Jobs on the line

Intelligent flash storage arrays

Workers at Cable & Wireless (C&W) are bracing themselves for another round of job cuts as execs prepare for a "year of hell".

An internal memo from UK boss John Pluthero seen by the Sunday Times talks of a massive shake-up at the business that will test the resolve of the most loyal employees.

The business today is in "bad shape", wrote Pluthero. "Congratulations, we work for an underperforming business in a crappy industry and it's going to be hell for the next 12 months."

If employees aren't up for the fight, he went on, then they may as well "step off the bus".

"This is no longer a place for the timid," he said.

On the other hand, if workers are go-getters who are prepared to take on the "steepest learning curves of their lives", then C&W is the place for them.

He wants the firm to flog fewer but higher value services - "think Giorgio Armani rather than Top Shop", he said - and is prepared to shut down parts of the business that just aren't up to scratch.

This tough stance just adds to the speculation that C&W could be about to neuter Bulldog's retail operation and become a wholesale provider of LLU services instead.

For despite large amounts of cash being ploughed into the business, Bulldog has only managed to attract some 80,000 users to its broadband service - way behind established ISPs such as AOL, BT, Pipex and Wanadoo.

And the ISP has also been dogged by a poor customer service record that culminated in hundreds of complaints and an investigation by the communications watchdog Ofcom last year.

A spokesman for C&W declined to comment on the newspaper report but confirmed the memo was genuine. C&W is due to publish a business update tomorrow outlining the way forward for its UK business, including LLU and Bulldog. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.