Feeds

MS anti-spyware labels Symantec as Trojan

False alarm

5 things you didn’t know about cloud backup

An update to Microsoft anti-spyware incorrectly labeled two versions of Symantec's anti-virus software as Trojan horse malware last week. Users of Windows AntiSpyware beta 1 were mistakenly warned that Symantec AntiVirus Corporate Edition and Symantec Client Security packages were a password stealing Trojan called Bancos-A.

PC users were prompted to remove registry keys, advice that if followed would have disabled Symantec's software, the Washington Post reports. The snafu happened because of a problem with a Windows AntiSpyware beta 1 issued on Thursday. Microsoft has issued new signature files that avoid the same mistake.

Symantec is working with affected customers, the number of which is expected to be small, because the mislabeling error only happens when a combination of enterprise software and consumer test software are used together. Users of Symantec's consumer security products were not affected by the issue, which was in any case limited to Windows AntiSpyware beta 1 and not its later Windows Defender beta 2 product.

It's not the first time the trial version of Microsoft's anti-spyware software has provoked complaints about false alerts. Soon after the release of the product in January 2005, Romanian anti-virus firm BitDefender cried foul after Microsoft's package wrongly detected a BitDefender ScanOnline object as a piece of spyware called "Brilliant Digital".

Problems with false alerts are far from confined to Microsoft's security software and crop up from time to time even with established security products (examples here and here). ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
One HUNDRED FAMOUS LADIES exposed NUDE online
Celebrity women victimised as Apple iCloud accounts reportedly popped
Rubbish WPS config sees WiFi router keys popped in seconds
Another day, another way in to your home router
Goog says patch⁵⁰ your Chrome
64-bit browser loads cat vids FIFTEEN PERCENT faster!
NZ Justice Minister scalped as hacker leaks emails
Grab your popcorn: Subterfuge and slur disrupts election run up
HP: NORKS' cyber spying efforts actually a credible cyberthreat
'Sophisticated' spies, DIY tech and a TROLL ARMY – report
NIST to sysadmins: clean up your SSH mess
Too many keys, too badly managed
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
Attack flogged through shiny-clicky social media buttons
66,000 users popped by malicious Flash fudging add-on
New Snowden leak: How NSA shared 850-billion-plus metadata records
'Federated search' spaffed info all over Five Eyes chums
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.