Feeds

IBM and BMC team up in service management push

Remedy of IT woes?

Application security programs and practises

Two of the four major players in enterprise management are teaming up to make it easier for their mutual customers to match IT resources to business needs, so-called IT service management.

Building on a existing relationship between IBM Global Services and BMC Software, IBM will integrate its change and configuration management database with the BMC Remedy Help Desk and the BMC Magic Service Desk Suite for enterprises and small to medium-sized businesses. Similarly, the BMC Atrium Configuration Management Database will be furnished with interfaces that will allow it to plug into IBM Tivoli's enterprise software suite. Future integration of IT Service Management offerings from BMC Software and IBM Tivoli will be based on the IGS Infrastructure Resource Management (IRM) Accelerator, a framework for automating service-related business processes in software applications.

"This announcement builds upon BMC's Incident and Problem Management solutions, developed to help companies move beyond traditional IT management and manage their business critical services from both an IT and business perspective," explained Lori Cook, vice president of global services, channels, and emerging markets at BMC Software.

IBM Tivoli competes with BMC Software, HP OpenView and CA in the highly competitive enterprise management market. By teaming up, BMC and IBM Tivoli hope to boost their respective sales against their two competitors in the area of IT service management, while still competing head-to-head on enterprise suite sales. ®

Bridging the IT gap between rising business demands and ageing tools

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Attack of the clones: Oracle's latest Red Hat Linux lookalike arrives
Oracle's Linux boss says Larry's Linux isn't just for Oracle apps anymore
THUD! WD plonks down SIX TERABYTE 'consumer NAS' fatboy
Now that's a LOT of porn or pirated movies. Or, you know, other consumer stuff
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.