Feeds

Pipex hosting service floored by electrical fault

One in seven punters hit

Secure remote control for conventional and virtual desktops

Pipex' data centre in London was floored by a power failure yesterday, leaving tens of thousands of customers in the dark.

The electrical fault happened at about 10.00am yesterday morning at Pipex's Harbour Exchange data centre in the Docklands area of London.

The broadband ISP is unable to say exactly how many web-hosting customers were hit yesterday, but accepted that it would be in the region of "tens of thousands" adding that the incident was "significant".

In a statement, the firm said: "At 10am on Thursday, 19 January, there was a power fault on the distribution network that supplies Pipex's Harbour Exchange data centre in London.

"This caused a consequential fault on an internal UPS (uninterruptible power supply). The result was a loss of power to some areas of the data centre for less than 30 minutes. Pipex is awaiting a full incident report from the regional electricity company and the building landlord.

"While the majority of services were back online immediately, some required human intervention to restart. In addition to the on-site engineers, Pipex mobilised support in the south of England to aid a speedy recovery."

The ISP said yesterday's downtime was "uncharacteristic of Pipex's services".

Separately, Pipex announced yesterday that it had raised £14m to "fund further growth opportunities in the UK market". ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.