Feeds

BT boss bigs up broadband for SMEs

Someone has to...

Top 5 reasons to deploy VMware with Tegile

Ben Verwaayen, BT chief executive, wants to reassure the UK's small businesses they can rely on the giant telco for their broadband services.

In an interview on BT's Broadband Office website, Verwaayen is quizzed on a number of issues that face SMEs.

Asked about customer service, he said: "People rely on our ability to provide broadband like clockwork. Sometimes we make mistakes. If we make mistakes, the first thing is to admit it and rectify it immediately. And that's our attitude."

And if punters aren't happy with the service from BT then Verwaayen wants to know.

"In a changing environment in which we operate, listening to customers who are very vocal in what they want is a good thing," he said.

And he rubbished claims that BT's broadband service in rural areas was not up to scratch compared to that on offer in urban areas.

"We are, as a nation, very blessed. We have 99.6 per cent of the population within reach of broadband. No other G8 nation in the world has that."

The interview can be seen here. ®

Beginner's guide to SSL certificates

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
DOUBLE BONK: Testy fanbois catch Apple Pay picking pockets
Users wail as tapcash transactions are duplicated
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.