Feeds

TomTom offers compensation over service outage

Route cause analysis

Providing a secure and efficient Helpdesk

TomTom - the satellite navigation service - is offering its punters free traffic updates after its service was interrupted last month. The service interruption, which TomTom blames on problems with its ISP, follows similar problems in September, originally blamed on a server migration falling behind schedule. Both glitches affected TomTom's website and its TomTom Plus traffic update service.

The company declined to say how many of its customers had been hit by the snags but issued a statement this week in response to questions from The Register. It said: "TomTom`s ISP experienced two problems on their network causing the TomTom websites and the TomTom Plus services to be slow or even at some point inaccessible. This was in September and mid December. Although TomTom, in both cases, didn't hesitate to compensate all its users, TomTom truly regrets each and every problem and therefore measures have been taken to prevent these problems from happening in the future." ®

Beginner's guide to SSL certificates

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.