Feeds

Swansea IT staff shunted to Capgemini

E-gov deal underway

Choosing a cloud hosting partner with confidence

IT staff at Swansea Council have been transferred to Capgemini as part of a controversial £83m e-government outsourcing project designed to modernise the way the council provides its public services.

As part of the first phase, Capgemini intends to overhaul the council's existing IT systems and working practices as part of an "integrated programme of business process re-engineering and technology transformation".

This will be followed up with a new call centre and access to local authority services via the net.

As part of the deal about 60 of Swansea Council's IT staff have been transferred to Capgemini armed with promises that their employment conditions and pension rights will be protected.

The council's plans to outsource its IT systems as part of its service@swansea e-government scheme was the subject of a bitter eight-week strike in 2004.

Workers wanted to ensure their employment and pension rights would not be affected by the deal. Despite ongoing negotiations, tensions between the two sides continued, with some workers still concerned that the promises made by the council could not be guaranteed.

Last month, the UK Government reported that local councils in the UK have moved to a "24/7 culture" after making almost all of their services "e-enabled".

"Residents can now access services and information at any time - even on Christmas Day! - as councils have now moved to a twenty-four-seven culture," said the UK Government in a statement. ®

Intelligent flash storage arrays

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.