Feeds

Marriott starts credit check service after losing data tapes

206,000 people might enroll

The Essential Guide to IT Transformation

The year wouldn't be complete without another missing tape storage story, and the timeshare division of Marriott has graciously answered this call.

Marriott Vacation Club International (MVCI) this week admitted that data relating to 206,000 of its partners, employees and customers has disappeared. The missing tape storage holds individuals' credit card account information and Social Security numbers. The likes of Citibank, Bank of America and Time Warner all confessed this year to losing tape drives with crucial data as well.

“We regret this situation has occurred and realize this may cause concern for our associates and customers,” said Stephen Weisz, MVCI's president. “We have recently mailed notifications to associates, timeshare owners and timeshare customers and are available to answer any questions they may have.”

Trying to assuage fears, MVCI noted that it would take "specialized equipment" to pull the data from the lost tapes. Which is a lot like saying it takes specialized equipment to play songs purchased from Apple's iTunes. It's not quite as hard to reveal this data as MVCI would have the public think.

MVCI has told the affected that it will pay for a credit monitoring service. Hardly peace of mind, but certainly a small help.

Tape storage can go missing for a variety of reasons, including someone just misplacing the tape cartridges or losing them. In addition, companies often send the tapes to a remote facility, and the delivery service can lose the cartridges. ®

The Essential Guide to IT Transformation

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Multipath TCP speeds up the internet so much that security breaks
Black Hat research says proposed protocol will bork network probes, flummox firewalls
Microsoft says 'weird things' can happen during Windows Server 2003 migrations
Fix coming for bug that makes Kerberos croak when you run two domain controllers
Cisco says network virtualisation won't pay off everywhere
Another sign of strain in the Borg/VMware relationship?
Forrester says Australia, not China, is next boom market for cloud
It's cloudy but fine down under, analyst says
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.