Telewest punter hounded by Bulldog calls
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Posted in Networks, 21st December 2005 13:22 GMT
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A Telewest customer is trying to figure out why he received hundreds of phone calls yesterday for Bulldog's customer support at his home in Kent.
The man, who asked not be identified, began receiving calls early yesterday morning. The callers were all trying to reach Bulldog's business customer support line.
In the end he was forced to record a message informing callers that they were calling a private number and not Bulldog support.
The problem was finally fixed early yesterday afternoon but only after he had received several hundred calls.
He's still waiting for an explanation as to what happened and an apology from the Cable & Wireless-owned broadband operator.
No one from Bulldog was available for comment at the time of writing although it's understood the ISP is looking into the matter. ®
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