Feeds

Bulldog targets SMEs

Your business in their hands

The smart choice: opportunity from uncertainty

Bulldog - the local loop unbundling (LLU) ISP owned by Cable & Wireless (C&W) - has set up a new division to flog its broadband service to business users.

According to the blurb, Bulldog's aim is to "meet the specific needs of different small businesses, whilst still retaining at its core the four values of: simplicity, support, flexibility and value for money".

Carlo Soresina, sales and marketing director of Bulldog, is to head the new business division.

"Bulldog understands that small businesses don't just need the newest, fastest or cheapest solution - what they need is something that, simply, affordably and reliably, supports their business," he said in a statement.

Which is all well and good. But El Reg would like to know what assurances Bulldog can give that business customers - who would rely on their broadband and phone service for their livelihoods - would be spared the kind of cock-up that hit the ISP in the summer and led to a formal investigation by telecoms regulator Ofcom?

And if SMEs are hit, what measures has Bulldog put in place to ensure that their service is restored in double quick time without the kind of debacle that tarnished Bulldog's reputation earlier this year?

A spokesman for Bulldog told us: "We fully understand how critical broadband and voice services are to businesses, and we've built a dedicated business support offering to meet their requirements.

"Bulldog now has 300 call centre staff, up from the 50 that we had when we had issues earlier in the year. Calls to our business support teams are answered within a minute, and our support is available from 8am to 8pm daily, six days a week.

"We're continually working to improve this offering; with the communications infrastructure at the heart of most modern businesses, its absolutely crucial to be able to access support offerings when needed." ®

Mobile application security vulnerability report

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.