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The World Summit in pictures

Ben Ali, Ustumi, Annan and the rest...

Combat fraud and increase customer satisfaction

The opening ceremony saw Swiss president Samuel Schmid make some hard-hitting criticism of Tunisia's record for silencing and jailing critics of the ruling party and president Ben Ali. The leaders of virtually every western country stayed away from the Summit for that very reason, but the Swiss delegation later stated it had decided to come and talk about the problem. The Tunisians reacted very badly and the controversy was to plague the whole summit.

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