Feeds

BT 'gets angry' if criticised, says C&W boss

Do what? says BT

Boost IT visibility and business value

BT has been left scratching its head following comments made by Cable & Wireless (C&W) boss Francesco Caio last week at a telecoms conference in Edinburgh.

Caio questioned whether the creation of BT's new separate network access outfit - Openreach - would deliver the kind of "equivalence of behaviour and cost" demanded by regulator Ofcom following the completion of the strategic review into the UK's telecoms industry.

And he went further suggesting that BT does not like to be criticised by rivals, hinting that negative comments could make life uncomfortable for telcos and ISPs sourcing products and services from BT.

Caio said that C&W's broadband ISP Bulldog had complained that the service it received from BT was "not up to scratch," reported Scotland on Sunday.

"When I speak to colleagues in Bulldog [about the performance of Openreach], they say: 'We won't tell you because you tell the press and then people in BT get angry.'"

So, by Caio's own admission, staff at Bulldog appear keen to keep things from parent C&W, and people in BT get angry.

"We've no idea where that comes from or what that means," a mystified BT spokesman told us today. "We're doing all we can to enure that Ofcom and the industry are satisfied with the transparency of Openreach."

No one from Bulldog was available for comment at the time of writing. ®

Boost IT visibility and business value

More from The Register

next story
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Speak your brains on SIGNAL-FREE mobile comms firm here
Is goTenna tech a goer? Time to grill CEO, CTO
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.