Feeds

C&W continues LLU investment despite ISP woes

The Bulldog spirit

Internet Security Threat Report 2014

Cable & Wireless (C&W) is pressing ahead with its investment in local loop unbundling (LLU) despite suffering a miserable summer when its Bulldog service was savaged by customers.

The telco has already installed its kit in 408 exchanges and intends to double this number within the next ten months. Rival operators including Wanadoo, AOL, Carphone and Sky are all taking steps to invest in LLU, helping to create a sense of real excitement in the industry.

"We intend to take advantage of the buoyancy of demand in this market and of the infrastructure we have built ahead of competitors and are likely, therefore, to accelerate investment to support Bulldog's commercial plans," said C&W today.

C&W's commitment to LLU follows a miserable summer when Bulldog - which has some 55,000 unbundled punters - was savaged by customers fed up with service failures. It culminated in an investigation by regulator Ofcom.

"Bulldog has committed to certain customer compensation measures and will continue to report to Ofcom on its ongoing performance improvements over the next few months," said C&W in a statement today. Once again, though, as C&W published an update of its operations today the telco was quick to single out BT for some of the problems currently facing the LLU industry.

"We share the Telecoms Adjudicator's concerns over the BT provisioning process," said C&W. "After four consecutive months in which the Office of the Telecoms Adjudicator (OTA) reported provisioning problems that impacted negatively on the 'right first time' metric, the process has begun to show improvements.

"The OTA has more recently voiced its disappointment at BT's poor performance and slow progress in delivering the stable automated systems on which LLU operators rely," it said.

Internet Security Threat Report 2014

More from The Register

next story
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.