Feeds

Regulator fines Welsh firm £100k

'Simply unacceptable' premium rate scam

5 things you didn’t know about cloud backup

A Welsh phone company has become the latest outfit to be fined £100,000 for ripping off phone customers with a dodgy prize scam.

Mobile Entertainment Group, which is based in North Wales, had the plug pulled on its service after premium rate regulator ICSTIS received ten complaints from punters who had received an unsolicited phone call using automatic calling equipment (ACE) telling them they had won either £1,000 cash or a £5,000 reward.

As in all these scams, all these lucky people had to do to collect their prize was to call a £1.50 a minute number.

"These services are simply unacceptable and further undermine trust in premium rate services," said ICSTIS director, George Kidd.

"These recorded messages are intrusive, misleading and almost certainly illegal. We have acted fast to stop this harm but we realise that we need to remain vigilant and use all our powers to stamp out this sort of behaviour," he said.

News of this latest fine comes as the regulator reports that the number of investigations it is carrying out are on the increase. Many concern direct marketing services which are either "misleading in nature and linked, at worst, to services of little or no apparent substance".

"As a result there was a marked increase in our use of the Emergency Procedure in the first half of 2005 as we dealt with spam marketing predominantly using Automatic Calling Equipment (ACE), and any residual dialler services found operating without permission or contrary to the terms of the permissions regime," it said.

Even though ICSTIS is involved in some 800 investigations about premium rate services this year, it also reports that it has seen a massive fall in the number of complaints about rogue diallers.

"By Autumn 2005 we had achieved a 99 per cent reduction in the enquiry and complaint levels linked to Internet dialler services. This was achieved through effective crisis management and partnership management with originating networks, Ofcom, DTI, trade bodies and others including the police," it said. ®

Gartner critical capabilities for enterprise endpoint backup

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE accused of silencing customer gripes on social media pages
Hello. HELLO. Can EVERYTHING EVERYWHERE HEAR ME?!
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
prev story

Whitepapers

Best practices for enterprise data
Discussing how technology providers have innovated in order to solve new challenges, creating a new framework for enterprise data.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?