Feeds

BBC suspends Blackberry network after mixed-up emails

'Obscure bug' blamed for e-crossed lines

Remote control for virtualized desktops

The BBC has suspended its Blackberry email service after a bug in Research In Motion's server software mixed together snippets from different messages between senior executives.

The bug meant chunks of messages were reaching the wrong recipients. Among the portions of messages scrambled by the electronic crossed line was a discussion on the suitability of fielding Cilla Black on BBC1 sent by the controller of the channel, Peter Fincham.

Siemens, which runs the BBC IT operations under an outsourcing agreement, closed the corporation Blackberry network last week after execs compared notes on a corporate awayday and realised the rogue email problem was far from an isolated problem within the organisation.

Research In Motion, manufacturers of the Blackberry, which boasts 3.65m users worldwide, blamed an "obscure bug" in a specific service pack release for BlackBerry Enterprise Server. "The bug was isolated to version 4.02 and does not exist in version 4.03 or other earlier versions. RIM is aware of a single reported incident of the bug, and responded promptly with a fix," it said.

"The bug related to a rare conjunction of circumstances whereby v4.02 failed to properly compensate for an unusual memory allocation error generated by a company's mail server and consequently appended a partial message to another email. Neither the original message or the appended partial message were ever exposed outside the company's firewall and the bug did not generate any external risk."

"Customers using v4.02 may obtain this fix from RIM or install v4.03," it adds. ®

Intelligent flash storage arrays

More from The Register

next story
YOU are the threat: True confessions of real-life sysadmins
Who will save the systems from the men and women who save the systems from you?
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Ofcom snatches 700MHz off digital telly, hands it to mobile data providers
Hungry mobe'n'slab-waving Blighty swallows spectrum
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Reducing the cost and complexity of web vulnerability management
How using vulnerability assessments to identify exploitable weaknesses and take corrective action can reduce the risk of hackers finding your site and attacking it.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.