Feeds

Dutch plan for prison call centres slammed

Cell phone operation

Intelligent flash storage arrays

A plan by Dutch justice officials to establish commercial call centres in jails was greeted with disbelief last week. The Dutch Association of Cell Centres deemed the plan "totally unacceptable", in particular if inmates are drafted in to sell insurance policies, such as theft coverage.

A government spokesman has dismissed the criticism and told news agency Reuters that in the Dutch prison system it is normal for prisoners to work part of the day.

The idea of prison call centres is not new. In the US the federal prison system started offering customer service call centers a couple of years ago. Inmates sit in guarded rooms taking orders for goods and products and handling shipping questions.

Dutch justice officials have already started negotiations with some call centres. Prisons in Nieuwersluis (near Utrecht) and Zwolle have been selected to offer so called dial-a-cell services first. What products and services will be offered is still a matter of debate.

The Dutch Association of Call Centres fears the plan could damage the call centre community and has advised its members not to sign any contracts with prisons.®

Internet Security Threat Report 2014

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Microsoft EU warns: If you have ties to the US, Feds can get your data
European corps can't afford to get complacent while American Big Biz battles Uncle Sam
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.