Feeds

Dutch plan for prison call centres slammed

Cell phone operation

SANS - Survey on application security programs

A plan by Dutch justice officials to establish commercial call centres in jails was greeted with disbelief last week. The Dutch Association of Cell Centres deemed the plan "totally unacceptable", in particular if inmates are drafted in to sell insurance policies, such as theft coverage.

A government spokesman has dismissed the criticism and told news agency Reuters that in the Dutch prison system it is normal for prisoners to work part of the day.

The idea of prison call centres is not new. In the US the federal prison system started offering customer service call centers a couple of years ago. Inmates sit in guarded rooms taking orders for goods and products and handling shipping questions.

Dutch justice officials have already started negotiations with some call centres. Prisons in Nieuwersluis (near Utrecht) and Zwolle have been selected to offer so called dial-a-cell services first. What products and services will be offered is still a matter of debate.

The Dutch Association of Call Centres fears the plan could damage the call centre community and has advised its members not to sign any contracts with prisons.®

SANS - Survey on application security programs

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.