Feeds

Dutch plan for prison call centres slammed

Cell phone operation

The Essential Guide to IT Transformation

A plan by Dutch justice officials to establish commercial call centres in jails was greeted with disbelief last week. The Dutch Association of Cell Centres deemed the plan "totally unacceptable", in particular if inmates are drafted in to sell insurance policies, such as theft coverage.

A government spokesman has dismissed the criticism and told news agency Reuters that in the Dutch prison system it is normal for prisoners to work part of the day.

The idea of prison call centres is not new. In the US the federal prison system started offering customer service call centers a couple of years ago. Inmates sit in guarded rooms taking orders for goods and products and handling shipping questions.

Dutch justice officials have already started negotiations with some call centres. Prisons in Nieuwersluis (near Utrecht) and Zwolle have been selected to offer so called dial-a-cell services first. What products and services will be offered is still a matter of debate.

The Dutch Association of Call Centres fears the plan could damage the call centre community and has advised its members not to sign any contracts with prisons.®

Application security programs and practises

More from The Register

next story
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.