Feeds

Windows mobile unplugged

USB glitch afflicts latest MS gizmos

New hybrid storage solutions

A glitch with Microsoft's PC to mobile device synchronisation software is preventing users from synchronising their device as normal. Microsoft has issued a software update designed to resolve the issue.

Some users of Microsoft ActiveSync 4.0 have reported problems when using the USB connection of their PC to connect to a device with Windows Mobile 5.0. These challenges are "likely caused by interoperability with desktop firewall applications or applications that manage network traffic," according to Microsoft.

The glitch only affects users with devices running the latest version of Microsoft's mobile device software, Windows Mobile 5.0 software, and only when synchronizing directly to a PC using a USB connection. Wireless synchronization via either Bluetooth or infra-red is not affected. Nor is direct server synchronisation.

In Europe, potentially affected devices include the Orange SPV M5000, iMate JasJar, iMate K-Jam, T-Mobile Vario, T-Mobile MDA Pro, O2 XDA Exec, O2 XDA Mini S, O2 XDA Phone, FSC Pocket LOOX N500, Dell Axim X51 series, HP PPC series (rx1950, hx2190, hx2490, hx2790), Qtek 9100, Qtek 9000, Qtek 8300 and Qtek 8310.

An update for ActiveSync is scheduled to be available in late November. For most users the better option would be to download updated software from Microsoft's Windows mobile website. Microsoft has also produced a troubleshooting guide covering the problem here. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.