Feeds

Bulldog mauls BT over 'disappointing' BB unbundling

All's fair in LLU and war

Top 5 reasons to deploy VMware with Tegile

Bulldog has jumped on criticisms made by the Office of the Telecoms Adjudicator (OTA) on Friday which highlighted yet more problems with local loop unbundling (LLU) in the UK.

The Cable & Wireless (C&W)-owned ISP has been dogged by it own problems culminating in the regulator launching an investigation into Bulldog after receiving hundreds of complaints.

Bulldog - which provides unbundled services - has blamed part of its woes on BT.

On Friday, the OTA said it was "disappointed" with the progress that's been made in opening up BT's network to competition adding that operational problems reported over the last couple of months "continue to persist and are giving me significant cause for concern".

"Current poor performance is being caused by a combination of automation instability, poor software problem handling, volume growth and resource shortfalls. This has led to an overall deterioration in the quality of delivery," said the OTA.

Responding to the downbeat assessment Bulldog said the OTA's report "endorses the ISP's experiences in recent months".

"We share the Adjudicator's disappointment at the continued instability of BT's automated provisioning system, which diverted resources into managing the inadequacies of the system and impaired the quality of service we have been able to offer our customers.

"It is now urgent that work is intensified on a fit for purpose and reliable Name and Address Database. In our view this is already overdue and every possible means should be employed to complete this ahead of the December 2005 deadline.

"Bulldog customers and potential customers expected this system to be up and running by May 2005. Five months on we expect to see a greater degree of progress than has been evident to date and a greater sense of urgency," it said.

Hitting back, BT said its systems were "under strain due to the massive growth in orders" which has led to a backlog. The UK's dominant fixed-line telco also reckons Bulldog's complaint relates to a "previous formal dispute that Bulldog lodged against BT around address matching". ®

Security for virtualized datacentres

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
New EU digi-commish struggles with concepts of net neutrality
Oettinger all about the infrastructure – but not big on substance
PEAK IPV4? Global IPv6 traffic is growing, DDoS dying, says Akamai
First time the cache network has seen drop in use of 32-bit-wide IP addresses
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.