Feeds

Oracle promises 'lifetime support' for bought-in customers

Holdouts welcome

Intelligent flash storage arrays

Oracle Corp has promised continued support for acquired applications while juggling with a shareholder legal action against its $5.85bn Siebel Software bid.

Charles Phillips, Oracle's president, announced a lifetime support policy to give customers confidence their existing software investments would be protected. "We'll give you both innovation and lifetime support at a measured price," he said.

Phillips announced lifetime support while opening the annual OracleWorld conference in San Francisco, California, Monday. Previously, Oracle has pledged support for PeopleSoft and JDE Edwards through until 2013 at least . And Oracle's chief executive, Larry Ellison, last week promised to support the existing suite of Siebel products "for some time to come".

Oracle's commitment emerged as its latest acquisition hit a legal snag. Three shareholder actions have been filed that claim Siebel failed to maximize shareholder value and sold to Oracle without entering into a fully-fledged auction process. One action, clearly filed with an eye on Oracle, charged the purchase was intended to take advantage of a recent low in Siebel's share price. News of the actions emerged in latest Stock Exchange Commission (SEC) filings from Siebel.

Oracle is, meanwhile, considering support for rivals' databases in the company's planned Project Fusion strategy - a program that will converge Oracle's applications with those from companies it has acquired on the same architecture. Project Fusion is expected to appear in 2007.

Phillips told OracleWorld that the company's Project Fusion council, a group that is overseeing the integration of products Oracle has acquired during the last nine months, is evaluating support for rival companies' databases. Phillips estimated a decision should be taken within the next six to nine months. Ahead of that, IBM's WebSphere middleware will run on Project Fusion. Oracle and IBM are in discussions on the definition and scope of the project to put WebSphere in Project Fusion, a work that builds on WebSphere's support for PeopleSoft and JD Edwards that Oracle inherited with its PeopleSoft purchase.

Phillips called the plan to put WebSphere on Project Fusion one of Oracle's "most important customer focused project at our company".

Oracle's acquisition strategy has seen it buy in a number of other companies' customers. Notably, Phillips promised continued support for IBM hardware and software after taking a majority stake in Indian banking software specialist I-Flex in August. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
PEAK APPLE: iOS 8 is least popular Cupertino mobile OS in all of HUMAN HISTORY
'Nerd release' finally staggers past 50 per cent adoption
Microsoft to bake Skype into IE, without plugins
Redmond thinks the Object Real-Time Communications API for WebRTC is ready to roll
Microsoft promises Windows 10 will mean two-factor auth for all
Sneak peek at security features Redmond's baking into new OS
Mozilla: Spidermonkey ATE Apple's JavaScriptCore, THRASHED Google V8
Moz man claims the win on rivals' own benchmarks
Yes, Virginia, there IS a W3C HTML5 standard – as of now, that is
You asked for it! You begged for it! Then you gave up! And now it's HERE!
FTDI yanks chip-bricking driver from Windows Update, vows to fight on
Next driver to battle fake chips with 'non-invasive' methods
DEATH by PowerPoint: Microsoft warns of 0-day attack hidden in slides
Might put out patch in update, might chuck it out sooner
Ubuntu 14.10 tries pulling a Steve Ballmer on cloudy offerings
Oi, Windows, centOS and openSUSE – behave, we're all friends here
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.