Feeds

60 jobs under threat at Thus

India's more efficient, apparently

The Essential Guide to IT Transformation

Thus - the Scottish telco behind the Demon internet brand - could be about to axe 60 jobs at its Southend office and export the work to India.

Staff were told of the proposals late yesterday afternoon as the telco - which recently made a failed bid to acquire rival Energis - continues to introduce measures to drive down costs.

The company said it was "refocusing its customer support" by offshoring tech support for its entry level broadband products overseas.

Confirming the job cut proposals the company told us in a statement: "As part of our continued business efficiency review, we are proposing to focus our Customer Service Centre at Southend on supporting higher value services and business customers while moving support for Demon Home/Demon Home Office and our commodity level Business broadband portfolio offshore.

"This will enable more efficient management of our customer services in future, with an increased focus on supporting higher value services whilst also reducing levels of operating expenditure.

"By making these changes, we will improve our ability to support our customers as they migrate to next generation services.

"We are consulting with employees on this proposal," it said.

These are difficult times for workers at Thus as the telco continues to be squeezed by what it describes as difficult trading conditions.

Three weeks ago The Register reported how 20 IT workers at the Scottish telco were told their jobs are to be transferred to IT services outfit Computacenter. ®

Build a business case: developing custom apps

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.