Feeds

60 jobs under threat at Thus

India's more efficient, apparently

The Power of One Infographic

Thus - the Scottish telco behind the Demon internet brand - could be about to axe 60 jobs at its Southend office and export the work to India.

Staff were told of the proposals late yesterday afternoon as the telco - which recently made a failed bid to acquire rival Energis - continues to introduce measures to drive down costs.

The company said it was "refocusing its customer support" by offshoring tech support for its entry level broadband products overseas.

Confirming the job cut proposals the company told us in a statement: "As part of our continued business efficiency review, we are proposing to focus our Customer Service Centre at Southend on supporting higher value services and business customers while moving support for Demon Home/Demon Home Office and our commodity level Business broadband portfolio offshore.

"This will enable more efficient management of our customer services in future, with an increased focus on supporting higher value services whilst also reducing levels of operating expenditure.

"By making these changes, we will improve our ability to support our customers as they migrate to next generation services.

"We are consulting with employees on this proposal," it said.

These are difficult times for workers at Thus as the telco continues to be squeezed by what it describes as difficult trading conditions.

Three weeks ago The Register reported how 20 IT workers at the Scottish telco were told their jobs are to be transferred to IT services outfit Computacenter. ®

The Essential Guide to IT Transformation

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.