Feeds

WD extends HDD warranty periods

Six months after Maxtor did, and a year after Seagate

  • alert
  • submit to reddit

Western Digital fired the latest shot in the hard drive warranty war this week by upping the coverage period on its enterprise drives to five years, and extending the desktop and notebook warranty durations to three years.

That said, the move comes some way behinds WD's rival HDD suppliers. Maxtor increased the warranty periods on its enterprise and desktop drives to five and three years, respectively, in November 2004. It did so in response to Seagate's move in July 2004, to bring its desktop drive warranty periods into line with the one it applies to enterprise products: five years.

WD's new warranty terms apply to appropriate drives bought through official channel partners on or after 1 June.

"Many of our customers offer three-year warranties on their desktop and notebook systems and five-year warranties on their servers," said WD president and COO Arif Shakeel. "WD's new warranty policy aligns with the industry standards and meets or exceeds customer expectations."

The moves from all three HDD makers and other drive manufacturers follows end-user fears that falling drive prices might result in cost-cutting measures that would impact drive reliability. As prices have tumbled, vendors have been keen to make it clear this is not the case. ®

Related stories

WD ships 300MBps SATA II drive
Maxtor narrows loss
Maxtor ups desktop, enterprise HDD warranty periods
Seagate extends HDD warranties to five years

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.