Feeds

WD extends HDD warranty periods

Six months after Maxtor did, and a year after Seagate

  • alert
  • submit to reddit

Western Digital fired the latest shot in the hard drive warranty war this week by upping the coverage period on its enterprise drives to five years, and extending the desktop and notebook warranty durations to three years.

That said, the move comes some way behinds WD's rival HDD suppliers. Maxtor increased the warranty periods on its enterprise and desktop drives to five and three years, respectively, in November 2004. It did so in response to Seagate's move in July 2004, to bring its desktop drive warranty periods into line with the one it applies to enterprise products: five years.

WD's new warranty terms apply to appropriate drives bought through official channel partners on or after 1 June.

"Many of our customers offer three-year warranties on their desktop and notebook systems and five-year warranties on their servers," said WD president and COO Arif Shakeel. "WD's new warranty policy aligns with the industry standards and meets or exceeds customer expectations."

The moves from all three HDD makers and other drive manufacturers follows end-user fears that falling drive prices might result in cost-cutting measures that would impact drive reliability. As prices have tumbled, vendors have been keen to make it clear this is not the case. ®

Related stories

WD ships 300MBps SATA II drive
Maxtor narrows loss
Maxtor ups desktop, enterprise HDD warranty periods
Seagate extends HDD warranties to five years

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.