Feeds

Abbey business banking falls over (again)

Any other business?

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

Abbey National's business banking service went down twice on Monday. The glitch left anbusiness.com customers unable to make transactions online and, in at least one case, unable to carry out transactions over the phone either.

Gary Hinson, chief exec of security governance consultancy IsecT, was left frustrated by his inability to access his business account either over the phone or online. He couldn't pay bills, check money coming into his account or make salary payment. The latest SNAFU follows similar problems with anbusiness last Monday (4 July) that weren't resolved until the following day. "I've given up and am looking for a new bank. A bank that doesn't let its customers conduct any transactions will not remain in business for long," Hinson told El Reg.

An Abbey National spokeswoman said that the site was down between 0830 and 1245 on Monday. The site was brought back up by 1245 but went down again after two hours (1445) and remained unavailable for the rest of the afternoon. She blamed technical issues, which its technicians are working hard to resolve, for problems with the site. The exact cause of the problem remains unclear but Abbey has ruled out hacker attack. ®

Related stories

Abbey axes 335
EDS Abbey flagship project in doubt
Abbey National bins WAP, Digital TV banking
Internet forces British banking industry to modernise
Ireland's first internet-only bank opens

Secure remote control for conventional and virtual desktops

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.