Feeds

Nildram struggles with 'major network upgrade'

Punters lose bro.db..d con..ct.on

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Some 700 business punters have suffered a flaky broadband service since the weekend following a major network upgrade at Nildram.

Although the ISP publicised the upcoming maintenance work, the upgrade has not proceeded as smoothly as planned.

The technical issues at Nildram associated with the major network upgrade were compounded after a switch failure on the ISP's core network floored the service on Saturday.

As a result, some customers have been without broadband since the weekend.

A spokesman for the Pipex-owned ISP told El Reg that around 700 of the ISP's 50,000 broadband customers were affected by the issue and that engineers were working towards a fix.

But one frustrated punter whose business relies on a reliable broadband service told us: "We have had zero connectivity except for 70 minutes since Saturday."

The latest message on Nildram's support line said: "Following maintenance carried out on our core network on Tuesday 5 July our ADSL customers may be experiencing a loss of connectivity. Our engineers are continuing to investigate the issues to resolve the problem." ®

Related stories

Business Serve poaches top Nildram techie
Pipex snaps up web host outfit
Pipex reports magic year
Nildram moves to head-off broadband hogs

Intelligent flash storage arrays

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
Ofcom tackles complaint over Premier League footie TV rights
Virgin Media: UK fans pay the most for the fewest matches
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Choosing a cloud hosting partner with confidence
Download Choosing a Cloud Hosting Provider with Confidence to learn more about cloud computing - the new opportunities and new security challenges.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.