Feeds

Firefox users turned away from 10% of top UK sites

D'oh

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Despite the increasing use of non-Internet Explorer web browsers, such as Opera or Firefox, one in ten UK websites still fails to provide proper access to anyone not using Microsoft's default offering, a study has found.

Web-testing firm SciVisum looked at 100 high profile UK sites, including Jobcentreplus.gov.uk, and the Odeon cinema chain's online presence. Neither of the two named is accessible by non-IE browsers, the firm says, along with one other, and seven others, including British-American Tobacco's site, use non-standard web coding that is generally only recognisable to Internet Explorer.

The Odeon's website has been repeatedly criticised for poor accessibility, and eventually offered a pure text version of its listings. However, SciVisum says that after its opening splash page, Firefox users are still drawing a blank. Jobcentreplus appears to assume that anyone with Firefox is already gainfully employed, since the Job Search page doesn't work properly for those using the browser.

Deri Jones, SciVisum's CEO warns that companies are in danger of damaging their brands by not addressing accessibility issues properly. "When webmasters design first for Internet Explorer and not standards-compliant browsers, they so often end up restricting user access to the website which has detrimental affects for a company," he said.

He went on to describe it as surprising that companies still fail to accommodate a variety of browsers, and warns that taking a non-standard approach limits a website's audience, and risks alienating some users.

The company recommends that web designers switch to using Cascading Style Sheets, and check pages using browsers other than Internet Explorer. It also suggests that anyone planning a redesign should consider using an open source content management system, such as Plone or Mambo.

Usability firm Human Factors International also expressed surprised that businesses still have not dealt with the issue of multiple browsers. Company managing director Jerome Nadel described the question of making a site accessible to multiple browsers as "a no brainer". ®

Related stories

Parliament slapped for rubbish web presence
IE-only sites 'useful as chocolate teapot'
PLCs hit back at complaints on web accessibility

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Nexus 7 fandroids tell of salty taste after sucking on Google's Lollipop
Web giant looking into why version 5.0 of Android is crippling older slabs
Be real, Apple: In-app goodie grab games AREN'T FREE – EU
Cupertino stands down after Euro legal threats
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
SLURP! Flick your TONGUE around our LOLLIPOP – Google
Android 5 is coming – IF you're lucky enough to have the right gadget
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
Bada-Bing! Mozilla flips Firefox to YAHOO! for search
Microsoft system will be the default for browser in US until 2020
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.