Feeds

Airline passengers love inflight SMS, hate voice calls

HELLO! I'M ON A PLANE!

  • alert
  • submit to reddit

The essential guide to IT transformation

The ban on mobile phones on airplanes may soon be lifted, but most people are opposed to their use in-flight for voice calls.

That's according to a worldwide survey by IDC which indicated that far from supporting a lifting of the ban by the Federal Communications Commission (FCC) in the US, a number of consumer groups claim the use of mobile phones on board airplanes would disturb passengers. Only 11 per cent of the 50,000 respondents would support the use of mobile phones for voice calls while on board an airplane.

While the majority of respondents would not approve of passengers making voice calls during flights, some 64 percent of respondents indicated their approval of using mobile phones for data services such as SMS. Of the 11 specified wireless activities, in-flight messaging emerged as the most popular choice among respondents.

The survey, which seeks to highlight opportunities for mobile operators in the in-flight market, identifies a correlation between the level of interactivity of a service and the user's interest in that service.

"Whether a mobile vendor is interested in the in-flight market or not, the key finding from the survey remains the same: by comprehending the needs and criteria specific to the user segment and location, mobility companies can enhance their products to better serve and target the desired customers and market segments," said Data Thorat, research manager, Mobile Users IDC.

According to IDC, the lifting of the in-flight ban on mobile phone usage could potentially lead to an increase in data usage and the all-important ARPU (average revenue per user). It could also drive the development of new channels and increase demand for data-enabled phones and smart phones.

Some mobile players are already making in-roads into technology that would enable air passengers to place and receive calls during commercial flights. Last week Ericsson announced the launch of a system to provide in-flight mobile phone services. The RBS 2708 base station will function like any other terrestrially-based mobile phone station but will not interfere with aircraft instrumentation, or with terrestrial radio networks, Ericsson said.

It remains to be seen whether the uniform ban will be lifted, but the possibility seems closer than ever. In the US the FCC proposal to lift the ban is understood to be under consideration, with the US Federal Aviation Authority having the final say on the matter in the US. In Europe, the ban would have to be lifted by the aviation authorities in the individual Member States.

© ENN

Related stories

Inflight mobile calls - it's going to happen
Mobile plane ban protects us from terrorists - FBI
US tries to shoot down OnAir
EU waves through Airbus mobile phone system
Readers love mobiles in church; hate mobiles on planes
HELLO...I'M ON A PLANE...YES...A PLANE!!

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
EE plonks 4G in UK Prime Minister's backyard
OK, his constituency. Brace yourself for EXTRA #selfies
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.