Feeds

Fleeing Compaq customer caught by Sun

Aussie firm digs in

  • alert
  • submit to reddit

Application security programs and practises

How many quotations does it take to screw a server vendor? As it turns out - two.

A renegade former Compaq customer has dished the dirt on its move into Sun Microsystems' clutches. Australian utility ActewAGL pumped a Sun press release full of criticism for HP's shift away from Alpha/Tru64 servers to systems running on Intel's infamous Itanium chip. Sun used the quotes to try to prove that its HP Away campaign is working as planned and bringing in big business.

"We no longer had any faith in HP's Tru64 technology and required alternative systems to provide 64-bit computing capability," said Carsten Larsen, CIO at ActewAGL. "Upon looking at what the market had to offer, we chose Sun Fire systems and the Solaris OS because it provided a simple yet robust, cost-effective solution."

And that's not all.

"We had reached the end of the line with our HP AlphaServer platform," added Debesh Halder, manager of Unix systems at ActewAGL. "The technology was four years old and struggling to cope with increased demand. However, we were not keen to move to the HP-Intel developed Itanium architecture, which is a relatively new technology. We were looking for a stable, proven platform and Sun was it."

Sun and HP have long engaged in a tit-for-tat struggle to pull customers from each other via various promotions. Typically, one vendor will offer free services or test hardware to customers in order to prove that its systems are cheaper and faster than rival gear. Given that both Sun and HP have been knocked about by IBM and Dell in recent quarters, one has to wonder if the hate campaigns are really paying off.

That said, Sun has set a new high with the latest win by being the first vendor in memory to get two customer quotations from the same customer in a single press release. That's the stuff of legend. Sun's press release editors, however, may have wanted to take a closer look at the statement that reads, "The migration to Sun has resulted in significant benefits for ActewAGL, including an average 50 percent improvement in performance, lower maintenance costs and ease of infrastructure management." Fifty percent better improvement over a four year-old box? Not quite as legendary, especially when you consider that Sun's systems now ship with dual-core chips. Surely this was a typo.

Bashing aside, the ActewAGL move away from HP does point to the incredible pain many customers feel over the Itanic embrace. Thousands of former Compaq customers have watched Tru64 be mauled and then seen key features in HP-UX get pushed back again and again. In addition, both Alpha and PA-RISC customers are being asked to embrace the rusty hulk of the Itanium as the flagship of their future data centers.

Users group studies here and here show how unfavorably customers have reacted to the Itanic vice. ®

Related stories

Xen grows up with SMP server slicer
IBM goes compute crazy with bladed Opteron cluster
US SEC curious about HP CEO's stock sales - report
RACK goes Nasdaq with humble IPO

Eight steps to building an HP BladeSystem

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
SHOCK and AWS: The fall of Amazon's deflationary cloud
Just as Jeff Bezos did to books and CDs, Amazon's rivals are now doing to it
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.