ISPA warns on choosing an ISP
PrintPrice ain't always right
Posted in Telecoms, 13th June 2005 16:03 GMT
Free whitepaper – The business value of SIP VoIP and trunking
Net users have been warned not to be suckered into signing up to an ISP just because they're cheap.
Instead, punters need to consider other matters such as customer service and network performance, said the UK's internet trade body ISPA.
In a survey of some 450 net users a third said they chose their ISP based on the price of the service, while a quarter said service performance was more important than the price they paid.
"It is concerning that customers seem to prioritise price over quality when selecting their ISP," said ISPA boss Jessica Hendrie-Liaño.
"ISPA has always stated that customers should not select an ISP by price alone.
"Customers should look closely at what is offered by ISPs and decide what they and others using the Internet actually need to enjoy the 'net to the full. Ultimately you get what you pay for," she said. ®
Related stories
Man cleared of abusing NTL customers
Bulldog unveils 8 meg broadband
Wanadoo broadband - 'you can go faster for less'
Tiny.com ticked off by ad watchdog
'Irresponsible' Wanadoo TV ad banned
Telewest belted for 'spoof' mailshot
Free whitepaper – Enhancing retail operations with unified communications
Analyst Keynote: The Register Agile Data Center Summit
What Exchange can't do - and Dell can
The business value of SIP VoIP and trunking
Enabling The Agile Data Center
Google Spanner — instamatic redundancy for 10 million servers?
Early adopters bloodied by Ubuntu's Karmic Koala
Fedora 12 polishes Linux for netbooks
Sign up, sign up for The Register IT security newsletter