Feeds

Citibank admits: we've lost the backup tape

Details of 4m customers. No, it wasn't encrypted

  • alert
  • submit to reddit

Top 5 reasons to deploy VMware with Tegile

The retail finance division of Citigroup has admitted that a backup tape containing personal information on almost 4 million customers in the US has gone missing. The United Parcel Service lost the tape on May 2nd, and it hasn't been seen since. CitiFinancial only noticed the tape was missing on May 20. The tape contains Social Security numbers and transaction histories on both open and closed accounts at the bank’s lending branches in the US.

Citigroup says it has no reason to believe the tape has been stolen, but alarmingly, the tape hasn't shown up at any UPS depot despite six weeks of searching.

The company admitted that it doesn't use encryption on its electronic transmissions, nor explained why it took so long to notify the public.

Earlier this year a backup tape belonging to Ameritrade went astray, with personal information on 200,000 customers; Time Warner lost a tape containing information on 600,000 individuals, and Bank of America and Wachovia suffered a data breach affecting 100,000 customers each in May.

Customers are advised to call 866-452-2484 ®

Related stories

UK ID scheme rides again, as biggest ID fraud of them all
US bank staff 'sold customer details'
Backup tapes are backdoor for ID thieves
Fight fraud not ID theft

Beginner's guide to SSL certificates

More from The Register

next story
Ellison: Sparc M7 is Oracle's most important silicon EVER
'Acceleration engines' key to performance, security, Larry says
Oracle SHELLSHOCKER - data titan lists unpatchables
Database kingpin lists 32 products that can't be patched (yet) as GNU fixes second vuln
Lenovo to finish $2.1bn IBM x86 server gobble in October
A lighter snack than expected – but what's a few $100m between friends, eh?
Ello? ello? ello?: Facebook challenger in DDoS KNOCKOUT
Gets back up again after half an hour though
Hey, what's a STORAGE company doing working on Internet-of-Cars?
Boo - it's not a terabyte car, it's just predictive maintenance and that
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.