Feeds

TSG goes for Smees

Proactive support for smaller biz

  • alert
  • submit to reddit

Security for virtualized datacentres

Technical Services Group (TSG) is offering a new support service for Small and Medium Enterprises.

TSG’s service “System Care” promises to be a more responsive and reactive form of support for Smees.

There are three levels of support - System Care 1- fixing IT systems when they go wrong, System Care 2 which actively monitors IT systems to spot and fix problems before they become serious issues and finally System Care Options which puts TSG experts on site to fix specific problems or projects.

The company claims to respond to 95 per cent of customer queries within an hour. Costs start at £5 per PC per week.

In other news TSG has been named Pegasus Software partner of the year ahead of 150 other resellers.

TSG was started by Graham Wylie, the founder of Sage, in 2003. It has been busy buying resellers ever since.

More details here.
®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Big Content outs piracy hotbeds: São Paulo, Beijing ... TORONTO?
MPAA calls Canadians a bunch of bootlegging movie thieves
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
US court SHUTS DOWN 'scammers posing as Microsoft, Facebook support staff'
Netizens allegedly duped into paying for bogus tech advice
Feds seek potential 'second Snowden' gov doc leaker – report
Hang on, Ed wasn't here when we compiled THIS document
Verizon bankrolls tech news site, bans tech's biggest stories
No agenda here. Just don't ever mention Net neutrality or spying, ok?
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
Protecting against web application threats using SSL
SSL encryption can protect server‐to‐server communications, client devices, cloud resources, and other endpoints in order to help prevent the risk of data loss and losing customer trust.