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Telewest punters 'unaffected' by spam blacklist

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Telewest's internet punters appear to be unaffected by Telewest's recent naming and shaming by anti-spam organisation SPEW.

More than 900,000 Telewest email addresses have been blacklisted by the Spam Prevention Early Warning System (SPEWS) reports the BBC.

Although Telewest admits there's a problem, it claims that its internet users are not having their emails blocked.

Asked what impact the blacklist was having, a spokesman for Telewest told us: "To the best of our knowledge, emails are not being blocked and customers are not complaining about having their emails blocked due to this blacklisting."

Telewest says it's been hit badly recently by a "spate of worm outbreaks [and is] aware of the recent increase in email volumes, due to customers' PCs which have been infected by worms and viruses".

In a statement the cableco said: "We are contacting affected customers to help them clean their PCs which, as you can imagine, is a time consuming task.

"In addition, our security action group has been working on more permanent solutions. This includes a new package of PC protection software that we'll be making available to our blueyonder customers later this year, supported by further network-based security measures."

Is that before or after the merger with NTL? ®

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