Feeds

Wanadoo UK hits broadband high

But overall subscriber figures down

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

Wanadoo UK has seen the number of broadband subscribers in the UK rocket over the last year as more and more people switch from dial-up to high-speed access.

At the end of March 2004, Wanadoo UK had 192,000 broadband users. Today, parent company France Telecom revealed that its ISP now has a whopping 717,000 broadband users.

While Wanadoo is making much of its broadband drive, today's figures also reveal that its overall subscriber base fell by more than 200,000 punters over the last 12 months. The UK ISP, formerly known as Freeserve, has seen total numbers fall from 2.6m at the end of March 2004 to 2.4m this year - a fall of 9 per cent. Despite this, Wanadoo UK remains upbeat about its performance.

A spokeswoman for the company told The Register that the decline in narrowband numbers "was not a surprise" and that it was a "market trend experienced by all big ISPs". Asked to comment on the decline in overall numbers she said: "Our focus is on broadband and there is bound to be some fallout in narrowband figures."

Overall, France Telecom reported a "strong growth in broadband" with its total European customer base up 74 per cent from 4.1m in Q1 04 to 7.2m at the end of March 2005. ®

Related stories

Wanadoo UK slips open silky VoIP kimono
'Irresponsible' Wanadoo TV ad banned
Broadband growth buoys Wanadoo

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.