Feeds

Troubled Gio set to 'shut down'

'Wheels are in motion'

  • alert
  • submit to reddit

Top three mobile application threats

Execs at troubled ISP Gio Internet Ltd are preparing to close down the company and have stopped taking on new customers.

It's unclear when the ISP will be put out of its misery but Irvine-based Gio's last remaining customers - some 3,500 dial-up users - have been told their service will be pulled in less than a month.

Any move to shut down the down the company looks likely to come shortly after.

A spokesman for the company told The Register that the "wheels are already being put in motion" to "shut down" Gio.

In a statement Gio said that it has now stopped signing up new punters as of today. "All existing customers will be able to continue to use the service until the end of their billing period. Gio Internet will continue to support all its users until they can find a suitable ISP to change to or until the end of their billing period, whichever is sooner.

"Customers are advised to call 0870 922 4000 if they have any questions or concerns."

Gio might also consider flogging what's left of its user base, the ISP said.

In November Gio hit the headlines after Manchester-based wholesale broadband operator NetServices Plc announced it was pulling the plug on Gio because it claimed the ISP owed it more than £220,000.

Separately, Gio claims to be owed large amounts by punters and has instructed debt collectors to chase cash it claims it is owed.

In January, regulator Ofcom launched an investigation into Gio concerning the ISP's failure to operate a satisfactory complaints process for peeved punters. Over the last year Ofcom has received a "growing number of complaints...from consumers dissatisfied with Gio", the comms regulator said. That investigation is still ongoing. ®

Related stories

Ofcom probes Gio over complaints failure
Gio debt demands pulled
Gio Internet sends in the debt collectors
No winding-up order for Gio Internet
NetServices slams Gio Internet in bill dispute
Gio Internet in Pipex plagiarism row
Gio does ADSL for £17.99 a month

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T dangles gigabit broadband plans over 100 US cities
So soon after a mulled Google Fiber expansion, fancy that
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
EE & Vodafone will let you BONK on the TUBE – with Boris' blessing
Transport for London: You can pay, but don't touch
NBN Co plans fibre-to-the-basement blitz to beat cherry-pickers
Heading off at the pass operation given same priority as blackspot fixing
NBN Co in 'broadband kit we tested worked' STUNNER
Announcement of VDSL trial is not proof of concept for fibre-to-the-node
Google eyes business service in latest Fiber trials
Lucky Kansas City buggers to host yet another pilot program
Huawei exec: 'Word of mouth' will beat Apple and Samsung in Europe
World Mobile Telephone Factory No.3 won't fling the big bucks around just yet
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.