Feeds

Watchdog fines prize call telco £100k

You've won a Spanish cruise, honest

  • alert
  • submit to reddit

Business security measures using SSL

A Midlands-based phone operator has blamed "naivety rather than malicious intent" after being fined £100,000 for running a dodgy premium rate service.

Premium-rate watchdog ICSTIS received 244 complaints about "World Travel" after punters received a spam phone call telling them they'd won a prize including a Spanish cruise. To receive the "prize", though, punters had to phone a premium rate number.

The watchdog ruled that the prizes were bogus and that this was just a con to rip off punters and used emergency powers to shut down the service.

But it really got the hump that Sutton Coldfield-based World Travel used automatic calling equipment (ACE) to make the calls - even though the ICSTIS has issued specific warnings that using the gear is illegal.

As a result ICSTIS busted World Travel with a fine for £75,000.

In a separate ruling, ICSTIS fined the same company £25,000 for running a similar scam using text messages.

In both cases World Travel "did not dispute the breaches" but said they due to "naivety rather than any malicious intent". They also insisted that the prizes did exist although some were being allocated on a "random basis". ®

Related stories

16 scammers fined £1.3m
Watch out, there be scammers about, warns watchdog
Ringtone sellers told to clean up act
New 0871 rogue dialler scam spotted

Providing a secure and efficient Helpdesk

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.