Feeds

Demon jobs on line at Glasgow tech support

'Business efficiency review'

  • alert
  • submit to reddit

Top three mobile application threats

Demon Internet could be about to axe around 40 jobs in Scotland as it moves to close its tech support centre in Glasgow.

Staff were told of the proposals yesterday although insiders have told The Register that many workers walked out in disgust even before managers had finished the meeting.

"They told us they're making the lot of us redundant with many of the jobs going to India," said one insider. "Why? Because it's cheaper. After we're all gone the jobs will be split between Southend-on-Sea and Bangalore in India."

A spokeswoman for Demon - which is part of Scottish telco group Thus - confirmed that there could be redundancies but insisted that the decision to close the Glasgow call centre was just a "proposal" at the moment.

"It's part of a business efficiency review. We're proposing to consolidate our customer services operation in one facility in Southend," she said.

As for Demon's links with India (it began outsourcing some of its tech support to India last year, btw) the ISP insisted that only 4 per cent of traffic goes overseas.

Demon is currently discussing the proposals with employees although jobs could be lost if the ISP goes ahead with the plans, she said.

A week ago Thus delivered a cautious update and warned of tough trading conditions. ®

Related stories

Job fears raised as Demon offshores tech support to India
Thus cautious on outlook
Thus squeezed by tough conditions
Thus shares nosedive over gloomy forecast

3 Big data security analytics techniques

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
It may be ILLEGAL to run Heartbleed health checks – IT lawyer
Do the right thing, earn up to 10 years in clink
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.