Feeds

Centrica wants you

To work in Staines...

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Utility group Centrica is looking to recruit as many as 300 hundred people to bolster its IT department.

The firm is looking for CRM specialists, particularly people with experience developing and maintaining SAP and Siebel systems for call centres. The utility is also looking for people with good integration and Microsoft skills. The jobs are mainly west of London, in Slough, Staines and Stockley Park, near Heathrow and Windsor.

Centrica's IT department has about 1,100 permanent staff. The firm wants IT to play a more strategic role in the business. Customer service is crucial in an industry where 150,000 people per week change suppliers. The IT department is also important internationally - Centrica has more than 5m customers in North America.

A spokesman told El Reg: "We are beefing up our Information Systems capability to support various programmes that British Gas is running."

These include a £430m Siebel customer service system currently being used by 7,500 call centre staff. Centrica is adding an SAP billing system so it can offer customers one combined bill for gas and electricity.

The second major project is a £40m deployment system for the firm's 8,100 engineers. Scheduling will work via a Smartphone and GPRS and will allow much narrower windows for appointments - one to two hours instead of four. Centrica is also looking to upgrade 24,000 desktop computers to Windows XP and building a new data centre near Staines.®

Related stories

Centrica buys Telco Global for £43m
Centrica mulls legal action over BT tariffs
Centrica buys iomart broadband ops

The next step in data security

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.